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Last Updated: August 16, 2024


Unless otherwise expressly stated, capitalized terms in this Cookie Notice have the same meaning as defined in our Privacy Notice.

Scope of Cookie Notice


This Cookie Notice supplements the information contained in our Privacy Notice by explaining how we and our business partners and service providers use cookies and related technologies in the course of managing and providing our online services and our communications with you. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies and related technologies described in this Cookie Notice to collect personal data, or to collect information that becomes personal data if we combine it with other information. For more details about how we process your personal data and region-specific disclosures relating to your personal data, please review our Privacy Notice.

What Are Cookies and Related Technologies?


Cookies are small data files that are stored on your computer or device that allow us and our third-party providers to collect certain information about your interactions with our email communications, websites and other online services. We and our third-party providers may also use other, related technologies to collect this information, such as web beacons, pixels, embedded scripts, location-identifying technologies and logging technologies (collectively, “cookies”).


What Cookies We Use


We use the following cookies:

  • Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. Without these cookies, the website, or some of its core functionalities, would not work.
  • Personalization & Analytics Cookies. These cookies enable the website to provide personalization and enhanced functionality based on your browsing history. They may be set by us or by third-party providers whose services we have added to our pages. Without these cookies, we would not be able to provide you a personalized experience on our website and online services with content customized for you. Many of our websites use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). For more information on the use of Google Analytics, please visit Google’s privacy policy here. You can also view Google’s currently available opt-out options here.
  • Social Media Cookies. These technologies are used so that visitors can interact with the content of different social media platforms (such as Facebook, YouTube, Twitter, or LinkedIn) and are generated only for the users of these social media platforms. The conditions of use of these cookies and the information collected are regulated by the privacy policy of the corresponding social media platform.
  • Marketing Cookies. These cookies may be set through our site by us or by third-party advertising partners. Although we do not use these cookies for the purpose of displaying advertisements that are selected based on personal data obtained or inferred over time from an individual’s activities across businesses or non-affiliated websites, applications, or other services, we may use these cookies in connection with non-targeted advertising purposes, like analyzing the effectiveness of our marketing campaigns or certain attribution purposes.


Cookies and related technologies are off by default when you visit our website, except for strictly necessary cookies. We will only use the personalization and analytics, social media, and marketing cookies if you accept them via the cookie banner presented when first navigating to our website and/or through the consent management platform (CMP) accessible from this banner and/or from the hyperlink in the footer of the website. 

What We Collect When Using Cookies


We and our third-party providers may use cookies to automatically collect certain types of usage and personal information when you visit or interact with our email communications, websites and other online services, including the personal data identified in the Website & Online Services section of our Privacy Notice. For example, we may collect log data about your device and its software, such as your IP address, operating system, browser type, date/time of your visit, and other related information. We may also collect analytics data or use third-party analytics tools such as Google Analytics to help us measure usage and activity trends for our online services and better understand our customer/member base.


How We Use That Information


We may use the data collected through cookies to:
(a) remember information so that you will not have to re-enter it during your visit or the next time you visit our websites and other online services;
(b) provide and monitor the effectiveness of our websites and other online services;
(c) monitor online usage and activities of our websites and other online services;
(d) diagnose errors and problems with our websites and other online services;
(e) otherwise plan for and enhance our websites and other online services; and
(f) facilitate the other purposes identified in the Website & Online Services section of our Privacy Notice. 
Please note that we link some of the personal data we collect through cookies with the other personal data that we collect about you and for the purposes described in the Our Collection and Use of Personal Data section of our Privacy Notice.


Your Choices About Cookies


If you would prefer not to accept cookies, most browsers will allow you to:
(a) change your browser settings to notify you when you receive a cookie, which lets you choose whether or not to accept it;
(b) disable existing cookies; or
(c) set your browser to automatically reject cookies. 
Be aware that disabling cookies may negatively impact your experience using our websites and other online services, as some features and offerings may not work properly. 


Depending on your device and operating system, you may not be able to delete or block all cookies. In addition, if you want to reject cookies across all your browsers and devices, you will need to do so on each browser on each device you actively use. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email and performed certain functions with it.


Interest-based Advertising
Please refer to the Interest Based Advertising section of our Privacy Notice for information regarding our interest-based advertising practices and your choices in regard to these practices.


Updates to This Cookie Notice
We will update this Cookie Notice from time to time. When we make changes to this Cookie Notice, we will change the “Last Updated” date at the beginning of this Cookie Notice.


Contact Us
If you are based in the United States and have any questions or requests in connection with this Cookie Notice or other privacy-related matters, please send an email to privacy@tenerity.com.

Alternatively, inquiries may be addressed to:


Exhance
Data Privacy Office
13155 Noel Road, Suite 1750
Dallas, Texas 75240
1-877-346-8803